The emergence of E-Commerce platforms and on-demand delivery apps gave people instant access to an extensive range of products and services. Now, one can place an order using their smartphone and get the item delivered to the doorstep. Besides, the use of on-demand delivery apps like food is speculated to reach almost $60 million by 2023 from $44 million in 2020 (USA). So as a business owner, is it worth investing in an on-demand delivery app in this highly competitive market?
Over the years, on-demand delivery services have grown significantly. At present, almost all sorts of products and services are delivered through on-demand platforms. According to estimates, revenue from on-demand delivery services will be around $79608 million by the end of 2021. Even before covid-19, market experts estimated annual growth of about 8%. The prominent players in the market have made the system synonymous with their name and are constantly diversifying.
Pickup on-demand delivery is now operating across various domains with a user penetration of over 9%. To meet the rising consumer expectations and keep up with the competition, it’s imperative to have an online delivery app.
Various On-demand Delivery Business Models
Names like Zomato, Swiggy and Uber are great examples of online delivery services. The market is diversifying quickly, and there are three different models of online delivery services that are operating at present.
Pickup on-demand delivery has proved to be a boon for connecting businesses with one another. Enterprises today can make quick purchase decisions and get their orders delivered to their doorstep.
Some of the prominent names in the B2B delivery market include Amazon, Alibaba, General Electric.
Business to Customer (B2C)
This is the most common form of online delivery service that helps connect businesses with their consumers. This model of online delivery service is suitable for all businesses. Some of the most prominent names for this platform include Walmart, eBay, etc.
Person to Person (P2P)
This is the largest growing sector of online delivery apps. Unlike B2C, P2P is a transaction between two individual persons across the online platform. For example, OLX provides a platform for two individuals to buy and sell.
Benefits of Developing On-demand Delivery Application
Following are some of the benefits of using a pickup on-demand delivery app for your business:
Convenience is the biggest advantage of on-demand delivery apps, both for customers and the business. On-demand delivery applications simplify the entire purchase process. Features like real-time tracking, smart & quick search make the whole process a complete effective package.
On-demand delivery applications reduce the operating costs significantly compared to conventional methods as they reduce the obstacles (like distance, middlemen, etc) between the buyer and the seller. Thus, an on-demand delivery app is an effective and affordable step to provide a faster pathway to generate higher returns.
Unlike the traditional way, where payment was accepted through cash and cards, on demand delivery apps are integrated with modern payment options like wallets, upi and cryptocurrencies. The ease of payment and the availability of multiple payment options translates to a great customer experience.
Considering the current situation, when people are reluctant to visit physical shops, the delivery app market is booming. Further, an on-demand delivery system is compatible with a lot of business models like food delivery, grocery delivery, medicine delivery, etc. The apps can be modified according to the requirements of the concerned business.
The time taken to fulfil a customer’s demand is significantly reduced because of the fast and efficient process of an on-demand delivery system. Customers get their products/services delivered right at their doorstep with just a click of a button. Considering the pandemic, we can confidently assume that businesses like telemedicine will have a higher chance to bloom.
How to Build an Online Delivery App
These steps can be taken to build an effective online delivery app: