Building Your On-demand Medicine Delivery App- All You Need To Know

As the world is dealing with a pandemic, there is a massive surge in demand for medicines. While getting a medicine yourself from the nearby pharmacy can be a potential risk, thanks to the on-demand medicine delivery app solution, you can just order them from home now. 

According to MarketAndMarkets, the on-demand pharmacy market is growing at a compound annual growth rate (CAGR) of 7.1% and will be $2,015.3 billion by 2025. The growth of the market is attributed to the rise of chronic diseases requiring regular supplies of medicines. 

There is no denying that on-demand pharmacy services have gained momentum in recent times and will continue to grow. So, if you are looking to be a part of the 1.27 trillion pharmaceutical markets, you need the right tech stack for success. Let’s discuss some of the essential building blocks to a successful on-demand medicine delivery app. 

#1. Knowing the Market

Entering any market needs research to ideate the entire operation, the required tech-stack, and even the level of investments. Developing a medicine delivery app also requires proper market research to understand the gap between customer’s expectations and existing offerings by competitors. So, you can fill that gap by offering an enhanced user experience. 

Take an example of prescription-based medicines. Millennials are considered the primary customers for on-demand delivery services, but they don’t trust online stores when buying prescribed drugs. Such issues can be unearthed through proper market research and doctor verification of prescriptions to establish trust among consumers.

Once you know the customer’s demand and features you need to include, the next phase is developing a business model around it. 

#2. The Business Model

Developing a pharmacy delivery app needs a proper understanding of the business model as it defines the key activities, resources, target customers, and operational flow. There are two business models for developing an on-demand medicine delivery app solution:

  1. Store2Customer(S2C).
  2. Aggregator Model.

Store2Customer (S2C)

S2C model suits big pharma stores with a vast stock of medicines that need to reach more consumers. Such pharmacy stores can develop an app for consumers to order medicines. The main benefit of choosing this business model is brand recognition that comes with higher consumer reach through a mobile app.

Take an example of the Apollo 24/7 app that enables its offline stores to deliver medicines and even offer AI-based virtual medical consultations.

Aggregator Model

The aggregator model works similar to an on-demand app like Uber or Airbnb. Here, a pharmacy delivery app works as a facilitator between different pharmacy stores or retailers and customers. Users can upload prescriptions that professional pharmacists verify, and drugs are delivered from third-party pharmacies. 

There is no need for an inventory or storage facility to store the drugs, reducing the level of investment. 

Whether you choose the aggregator model or the S2C model, a reliable on-demand medicine delivery app solution is all you need for success.

#3. Tech Stack

The tech stack will differ based on the type of business model you choose. However, there are must-have features in your pharmacy delivery app for operational capabilities. 

Customer App

The customer app can have features for registration or signup through emails or social platforms. Apart from the registrations, the customer app must have the facility to upload prescriptions and add PMR or Patient Medical Records. 

PMR is a crucial aspect for any on-demand pharmacy app as it allows them to track patients’ progress and medication patterns. Users should be able to set subscriptions for medicines to be refilled each month, especially for chronic diseases like diabetes and others.

The checkout page can be developed for enhanced user experience, and the convenience of multiple payment options is also essential to medicine delivery apps. One of the critical features of the customer app is an advanced search option for medicines along with real-time tracking of the delivery. 

Pharmacist App

Pharmacists need to manage orders, track deliveries, and verify prescriptions from multiple users. So, they need features for order management, access to digital prescriptions, and live monitoring for delivery management. 

Another essential feature for the pharmacist app is access to order history and inventory management. As these pharmacy stores need to maintain massive stock of medicines, the inventory management features can be of great assistance.

Admin Panel

The admin panel can have features like analytics, account management, inventory management, and revenue tracking. If you choose an S2C business model, there should be a feature for inventory management in the admin panel. For the aggregator model, account management of users or suppliers, order tracking, and real-time notifications are essential attributes. 

Courier/Delivery App

For delivery service providers, access to customer details is critical. Information like location, navigational routes, and real-time communication features help improve the efficacy of delivery operations. Along with these features, the service provider should manage profiles and receive real-time notifications on order updates. 

Signing Off

On-demand medicine deliveries are gaining momentum during this pandemic, and as we move towards the new normal, it will grow faster than ever. Creating a medicine delivery app and joining the bandwagon may make sense until you have the right tools for growth. At Codebrew, we offer reliable on-demand medicine delivery app solutions for your business. 

So, what is stopping you from being the next big thing in the pharmacy delivery industry? Share with us your concerns or doubts, and we will help you excel.

September 20, 2021

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